Discover Bank in 502 Market Street

Customer Reviews about Discover Bank:

• ★ ★ ★ ★ ★
  I love Discover Bank. They provide not only free checking/savings accounts, but also great customer services. For immigration purposes, I needed a letter listing current balance, average balance for the past six months, and date of opening for each account that I had with the bank. I asked various banks and Discover was the only one which did it for free. Out of stupidity, I paid my credit card bill directly from the savings account and incurred an "excess withdrawal fee". I sent Discover a message explaining that I had not known the existence of such fees and asked for a first-time offender waiver. Discover granted my request within three hours. I would highly recommend Discover to anyone who's tired of exorbitant fees with other banks.
  By Petra Axolotl, June 08, 2017
• ★ ☆ ☆ ☆ ☆
  I've had this checking account for about 3 years- I use it every now and then because there is no service center locally. It takes about 7 days for your money to become available, even with transferring funds electronically. I don't like that delay. I'm going to close my account. I've had it with Discover Bank.
  By Janice Jones, March 03, 2017
• ★ ☆ ☆ ☆ ☆
  Worst bank to deal with ever. Customer service is completely useless and won't take ownership of the wrong informtion provided. Long story is they will take your deposit. Hold it for as long as they want. Give you the wrong information and when you have items that need to be paid they will return them and charge you a fee even though they have over $3k sitting in a deposit hold that has already cleared the other bank. Then they want to tell me that that's not the case when I clearly can see the money is gone. So it's in limbo? Worst experience ever. This is coming from a former BOA employee who understand the banking industry RUN FROM THIS BANK!! Do not use them at all!!!
  By Stephanie Addarich, November 07, 2016

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